Professional with over 28 years of Passenger & Commercial Automotive experience domestic & International in Aftersales Field Service, Parts Business, Service Planning, CSI, Service Network development
Proficient in developing strong Service processes, Aftersales Network, Parts retail Network, business plan for Customer retention, Customer satisfaction & enhancing Dealer/Distributor Service revenue.
Efficient in developing Service business plans for achieving annual targets for parts revenue, Customer retention, Customer satisfaction, manpower training & development.
Competent in Distributor/Dealer relationship management to create trust, progressive business environment for new avenues of business, resource optimization & product technical feedback.
